CONVENTION CENTER

WE CLEAN WITH CARE

What does it mean when we say, “We Clean With Care”? It means we have rewritten safety and cleaning protocols to not only meet but exceed the standards of our guests. It means we have implemented rigorous measures involving sanitizing and disinfecting our venues with increased frequency and implemented new personal safety best practices. And above all, it means we’re placing your health and safety as our highest priority, which we will always do.

CHARLOTTE CONVENTION CENTER IS READY TO WELCOME YOU

Our venues and our teams have always strived to deliver memorable experiences. We want our guests to have sound peace of mind when stepping foot in our venues and visibly see the commitment we have made to maintaining exceptional, health-conscious conditions.

At the CRVA, we have inspired employees with wide-ranging venue management, sales and marketing expertise working across nine brands to make Charlotte the most sought after city in the Southeast.

To continue working toward this goal, we rely on our “One CRVA” approach, which taps shared knowledge and resources to skillfully manage multiple venues and varying types of guest experiences. Our broad spectrum of venues host Broadway plays, concerts and shows; welcome major sporting events and conventions; help visitors navigate our city; and serve as a bucket-list destination for NASCAR fans. This collective and consistent knowledge in understanding how visitors experience our city in multifaceted ways is shaping our elevated health and safety protocols that will benefit you and your attendees during your time in Charlotte.

GBAC STAR FACILITY ACCREDITATION

GBAC Seal


The Charlotte Convention Center has received the Global Biorisk Advisory Council® (GBAC) STAR™ Facility Accreditation, making it one of the first facilities in North Carolina to earn this distinction. The GBAC STAR™ accreditation program is the cleaning industry’s only outbreak prevention, response and recovery accreditation. Under the guidance of GBAC, the Charlotte Convention Center has implemented the most stringent protocols for cleaning, disinfection, and infectious disease prevention and demonstrated compliance with and commitment to the program's 20 core elements. Program elements range from standard operating procedures and risk assessment strategies to personal protective equipment (PPE) and emergency preparedness measures.

For more information, visit gbac.org.

Charlotte Convention Center Health & Safety Guidelines

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WHAT WE CAN DO TOGETHER

We’d appreciate your partnership in communicating this to your attendees and ask that they follow these protocols to help keep us all safe.

• The Mecklenburg County mask mandate has been lifted as of 2/26/22. Masks are no longer required at The Charlotte Convention Center, but requirements may vary on a show-by-show basis. Please check for individual show requirements.

• Wash hands often or use hand sanitizer that contains at least 60% alcohol.

• Avoid touching eyes, nose, and mouth.

• Cover mouth and nose with tissue when you cough or sneeze.

• Stay home if you or a member of your party is sick.

$126.9M Convention Center Expansion

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