The Charlotte Convention Center partners exclusively with Smart City, America’s leading provider of event technology services, to provide visitors with high-speed Internet (Wi-Fi and ethernet), phone services and more. And in addition to complimentary Wi-Fi access throughout the building’s public areas, guests enjoy total wireless connectivity in all 126,500 square feet of meeting rooms and ballrooms at 768kbps upload/download with limited density based on number of devices.
- Smart City Wireless Options (PDF)
- Internet Service Contract (PDF)
- Telephone Service Contract (PDF)
- Order Services Online
The Charlotte Convention Center is the exclusive, in-house provider of all electrical services and is prepared to fulfill all utility orders, including those of exhibitors. Use the links below to learn more about electrical rules and regulations, then submit your order a minimum of 21 days prior to your event.
Encore Global is the Charlotte Convention Center’s preferred in-house audio/visual production contractor. Their unique knowledge of the venue provides for a creative and efficient planning process. Using a combination of traditional and innovative technology, they will help bring your event to life and enhance the attendee experience.
Extend your reach to a broader audience and deliver memorable content. Whether you're looking for a solid technology platform or professional production services, Encore has a hybrid event solution to meet the needs of your event type and participants.
Rigging at the Charlotte Convention Center is offered through exclusive in-house contractor Encore Global. With an office in the building, the team uses an extensive supply of on-site inventory—hoists, trusses, hardware and scissor lifts—to safely load your event in and out with ease.
- Facility is equipped with permanent rigging system
- Periodic load testing and inspection ensures safety
- Designs and labor needs assessed by Encore Global
THE UPS STORE
A full-service business center, the Charlotte Convention Center’s in-house UPS Store caters all printing and shipping needs, including freight packing and shipping, luggage boxes, postal and mailbox services, and printed meeting supplies. Convenient and fast, the store welcomes walk-ins as well as advance orders, which save time and money.
- In-bound/outbound shipping and receiving service
- Printing, copying and faxing at 24/7 work station kiosks
- Online printing and shipping orders plus tracking
DIGITAL SIGNAGE & MARQUEE
Electronic signage placements are available in four Charlotte Convention Center locations. These high-tech displays will help you make an impression the moment your event attendees walk in the door. Your event manager can check availability based on your licensed spaces.
- Display video or static images
- Full buyout options available
- Download Electronic Signage Media Kit
With a staff prepared to fulfill all utility orders, including those of exhibitors, the Charlotte Convention Center is the exclusive, in-house provider of all plumbing services. Use the links below to learn more about plumbing rules and regulations, then submit your order a minimum of 21 days prior to your event.