The UPS Store
I recently just moved back to the Charlotte area. This location was closest to me. I had to mail some very important documents. Nick Cruz was so helpful and knowledgeable on the best methods to use. I really appreciated this 5 star customer service!
Nick was extremely helpful at this location. He went above and beyond with helping with renewing my passport. He even let me borrow a shirt because my white shirt was blending in with the white background when he took my photo. Great Customer Service!
Excellent customer service! One of the only 2 UPS stores I could find in Charlotte that does fingerprinting. And provided shipping for me as well.
I have used the UPS Store location in the Charlotte Convention Center on College Street for the past several years and it has always been a great experience. Nick is super helpful, remembers me when i come in and always goes through the shipping options so i can match best price and delivery options. I am in the process of moving out of state and hes been a great resource for me in getting some of my possessions moving. Everyone in uptown should check the UPS Store in the convention center out.
Came into town and needed to have a package sent home ASAP. Although everything didn't go exactly as expected, Nick (the manager) went out of his way to make sure I had a clear understanding of how to recover my package as quickly as possible. Great customer service, clean environment, and... well they do all the stuff UPS does