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The UPS Store





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Latavia Huntley

a month ago

I recently just moved back to the Charlotte area. This location was closest to me. I had to mail some very important documents. Nick Cruz was so helpful and knowledgeable on the best methods to use. I really appreciated this 5 star customer service!


Ranita Redden

2 months ago

Nick was extremely helpful at this location. He went above and beyond with helping with renewing my passport. He even let me borrow a shirt because my white shirt was blending in with the white background when he took my photo. Great Customer Service!


Ebony Hickman

2 months ago

Excellent customer service! One of the only 2 UPS stores I could find in Charlotte that does fingerprinting. And provided shipping for me as well.


Frank Wessinger

5 months ago

I have used the UPS Store location in the Charlotte Convention Center on College Street for the past several years and it has always been a great experience. Nick is super helpful, remembers me when i come in and always goes through the shipping options so i can match best price and delivery options. I am in the process of moving out of state and hes been a great resource for me in getting some of my possessions moving. Everyone in uptown should check the UPS Store in the convention center out.


Jaquin Ellis

6 months ago

Came into town and needed to have a package sent home ASAP. Although everything didn't go exactly as expected, Nick (the manager) went out of his way to make sure I had a clear understanding of how to recover my package as quickly as possible. Great customer service, clean environment, and... well they do all the stuff UPS does