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Tiffany Antonis

a week ago

Booked a one night stay for my birthday and had an amazing time! The staff was so friendly and helped us out with local recommendations. Room was extremely clean and had updated features. Loved the pool! Our server Sam was awesome and the bartenders were great. Will be back!


Sherika Dyer

a week ago

I have stayed at this location 3 times already. Nice location overall. This hotel has an amazing spa. I have booked here when friends came in town or twice for a staycation to use the spa and roof top. The rooftop bar is pretty chill, but the pool area is awfully small. Check in has always been pretty easy, but this last time out of all of the times, I just was NOT pleased at all. Luckily, I used a credit card, because my card had several charges on them that I didn't expect. Overall, again, the location is beautiful. I will give JW a break and spend some time at other locations within the city.


alicia thompson

a month ago

Spacious, clean room. The check in process was smooth and with such customer service. The hotel was a few restaurants choices that are really good. Again the service at the restaurant was very good. Many amenities that were clean and highly rated. Only stayed overnight but would happily in the hotel again if in the area.


Sara Mattfeld

4 weeks ago

This hotel is absolutely beautiful. We stayed one night and had a wonderful stay. The location is great and the restaurants were very good. The only downsides to our trip was the rooftop pool closing on the earlier side (8pm) and the rooftop bar being very busy. However, the other bars/restaurants were very good and we got seated right away for dinner at Carolines Oyster bar which was great. We will definitely be returning to this hotel when in Charlotte.


Eric Johnson

2 weeks ago

Fantastic overall experience! Quiet rooms that are exceptionally clean. Remarkably helpful staff that goes above and beyond! Proximity to convention center, Bank of America Stadium, and other great amenities make this an excellent choice for Downtown Charlotte! Highly Recommend!