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Patrick K

3 weeks ago

Let me tell you how much I enjoyed my stay at the JW! The staff was excellent, their restaurants were fabulous, the rooms were immaculate. The best part was the staff- always smiling and helpful. Even upon checkout Kendra Johnson and Andrew Allen were so pleasant, and thanked me several times and welcomed me back! I have stayed at the Bellagio in Vegas, which is pretty sweet, but these guys make you feel like a VIP each day! Thank you for a great visit to Charlotte!! Keep up the great work! We will be back!


Tiffany Antonis

3 months ago

Booked a one night stay for my birthday and had an amazing time! The staff was so friendly and helped us out with local recommendations. Room was extremely clean and had updated features. Loved the pool! Our server Sam was awesome and the bartenders were great. Will be back!


Karen Brams

a week ago

Lovely new JW Marriott. Our Suite was very comfortable, thank you for the wonderful upgrade. Though it could have used a Make Up Mirror in the bathroom, but don't worry, I accidently left mine for the next guest. I giggled that it had a make up chair, but no make up mirror. I loved, loved, love the elevators once I got the hang of it. Very Cool concept. It totally took away from scouting to see which elevator opened and actually made it a fun conversation. Which car is yours? They were quick too. The beds were comfortable. The Club Level was beautifully decorated but disappointing. They don't serve liquor on Mondays and when they do it's only cheap wine that you can buy. Go figure, no one in the Club Level when I was their, but the bar downstairs was totally packed. I didn't go back, so I can't comment on anything about the Club Level food or staff. My experience was hands down. The restaurant downstairs was wonderful and the server was adorable.


Julia L

5 months ago

Cannot recommend this Marriott property enough. Every single thing about this stay was incredible. The front desk staff was so polite and let us check in early. The valet's were so professional and even gave my mother a red rose on Mother's Day which made her day. The room was prestine - so clean and beautiful! Tanzania in guest services is AMAZING!!!!! She's so nice and such an asset to this property. I cannot wait to return and stay again. Props to David for managing such a wonderful Marriott property!


J Psi

6 months ago

Amazing experience at the JW in Uptown Charlotte. The staff: well let's just say complete professionals and totally accommodating on every request. Nothing was not able to be accomplished! I felt at home in a hotel for the first time ever. Extended my checkout without any issues and they were happy to make the adjustment. The rooms: clean spacious and the views screamed luxury. Valet: these folks were amazing and I truly couldn't resist leaving a pretty nice tip. This place is managed to ensure service, enjoyment and reduce your stress.