Updated Nov. 22, 2021

Coronavirus Resources

COVID-19 is a national public health crisis affecting North Carolina and Charlotte. See below for important updates regarding meetings and conventions in the city.


An indoor mask mandate has been issued for Mecklenburg County (which includes the City of Charlotte), effective August 31, 2021.

Under the county mandate, guests are required to wear masks while inside CRVA venues.

Due to recent health recommendations, our team members are required to wear masks when indoors in close contact with others regardless of vaccination status. This is part of our commitment to the health and safety of our guests and team members.

The Centers for Disease Control and Prevention (CDC) updated its recommendation regarding face coverings for indoor public spaces in regions where the coronavirus and especially the Delta variant are spreading rapidly. All people are recommended to wear masks indoors, even if they are vaccinated, in areas of substantial or high transmission. View the Interim Guidance for Fully Vaccinated People.

Visit this link for more details about current restrictions in North Carolina.

Throughout the pandemic, the Charlotte Regional Visitors Authority (CRVA) closely monitored recommendations and actions coming from the local, state and federal levels in order to guide decision-making about health protocols and practices. The CRVA continues to do so as the health and safety of our team members, clients and guests is always a top priority.

The CRVA is working diligently in partnership with others to support the local restaurants, shops, attractions and other hospitality-related businesses that are essential to the quality of life we all know and love in the Queen City.

COVID vaccines are safe and effective and are our best shot at getting life back to normal. Visit the CDC website for up-to-date information and resources.


The Charlotte Douglas International Airport has implemented safety measures throughout the gate and terminal areas, including more than 60 hand sanitizer dispensers in the terminals, as well as plexiglass barriers at TSA check-in, ticket counters and store counters. Charlotte Douglas has earned Global Biorisk Advisory Council (GBAC) STAR™ Facility Accreditation, recognizing that CLT has implemented the most stringent protocols for cleaning, disinfection and infectious disease prevention in its facilities. Also, American Airlines, which serves approximately 150 destinations from CLT, is the first airline to achieve GBAC STAR™ accreditation for its entire fleet of aircraft and Admirals Club lounges. Get the airport’s full list of procedures at cltairport.com.


No matter how you get here, there's a safe and stress-free way to get around Charlotte. Our transportation partners are working diligently to implement the safety measures in place by the CDC and Mecklenburg County Health Department. Check out the resources below for a full list of each partners' procedures.

Hotel Cleaning Commitments

Learn how our fellow hospitality partners are keeping guests safe while visiting the Queen City.


The Charlotte Convention Center has implemented the most stringent protocols for cleaning, disinfection, and infectious disease prevention which has earned it the Global Biorisk Advisory Council (GBAC) STAR Facility Accreditation. Learn more about how the Charlotte Convention Center is working to deliver memorable experiences while keeping guests safe at charlottemeetings.com/clean.


Restaurants are open for on-premises dining at 100% capacity indoors and outdoors. Social distancing may still be in place.

Museums & Attractions

Museums and aquariums are able to operate at 100% capacity, although some may still be implementing capacity limits. Businesses may choose to continue to require guests to wear masks and social distance. Many locations are offering online ticketing or timed entry options.

Sports Venues

Venues are able to operate at 100% capacity and without social distancing requirements, although some may still have protocols in place. Face coverings are strongly recommended for everyone at large crowded indoor events. See below for important updates regarding sporting events and venues in the city.


Shopping centers and retail stores are open for business, although some may still have modified operating hours and capacity limits. Businesses may choose to continue to require guests to wear masks and social distance. Learn more about Charlotte shopping experiences below.


In an effort to gather all the COVID-19 related information from a wide range of state agencies, North Carolina has launched a new COVID-19 web portal at nc.gov/covid19.


Charlotte-Mecklenburg is coming together in a unified response to the COVID-19 Crisis under the leadership of the Department of Emergency Management. Those interested in volunteer opportunities can call the volunteer hotline at either (704) 432-4127 or (704) 432-4187. Learn more about volunteer and giving opportunities at https://charmeckresponds.org/.


Do you want to help the hospitality industry in Charlotte, but aren’t quite sure where to start? Below are resources on initiatives that are making a difference in the lives of workers who represent the city’s fourth largest industry.


Whether you experience Charlotte through its arts, eats, venues or people, you'll feel the undeniable energy of a city on the rise. Discover things to do while you're in town and learn about special offers available through our Show Your Badge program.

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