Meeting & Event Spaces
Quality Inn & Suites Matthews - Charlotte
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Google Reviews
Joe Brady
in the last week
Under renovation. They are doing a great job remodeling. The place looks nice. All new furniture and beds. I stayed in one of the new rooms. The staff were friendly and helpful. I liked my gift bag. Breakfast was good. This is what you want in a motel.
Daniel Brannon
5 months ago
Rooms were overall good quality, and staff and breakfast were great, but it is 2 miles to any kind of store. Made a difference as a trucker with my truck in the shop and having to walk in the cold. Price was too high though. 90 per night.
Skyla Jones
2 months ago
Outdated. Employees are okay. Bugs everywhere. Nosey & very loud house keepers that dont listen if you ask for no house keeping. Theyll go inside of your room after you told them not to & touch & move all your personal items. They dont even knock on the door before approaching while the door has a DO NOT DISTURB sign. They just walk in so hopefully youre not naked. Needs deep cleaning. General manger Ashley should do more then sitting in the office. Actually clean that place up & stand up to the QUALITY IN QUALITY INN.
David Massie
2 weeks ago
Where do I begin with this review! I have stayed at this location once before and it was good, on my return back into the area I decided to stay here again and WOW!!!! The general manager Ashley along with Richy Rich front desk was nothing more than amazing at check in. I booked a king suite and was hoping it would a balcony the GM was very excited to let me know that the hotel has started major renovations and they had brand new rooms available. Richy Rich moved me to the newly renovated 3rd floor and when getting off the elevator my jaw dropped in excitement. The new smell the new look just of the hallways was fresh and clean. When going into my room I was welcomed with a unexpected gift from the GM herself. My overall stay was nothing more than great. I cant wait until my next return to the area so I can see the finished work. Great Job Quality Inn.
K Martinez
a month ago
DO NOT STAY AT THIS HOTEL! it doesnt look like the pictures at all and is very sketchy. Theres a hobo sleeping in the lobby and no one says anything to him. The hotel is in a bad area. The hotel is visibility dirty with trash all down the hallways. The whole place smells like stale cigarettes and weed. The first room the ac was broken and there was trash in the bathroom! Front desk very rude but gave us another room.