JW Marriott Charlotte
This place is amazing!!! Stayed here for a work conference and was met with exceptional customer service of the valet staff, bellmen, & front desk. The lobby was clean and smelled soo good! The only disappointment was upon entering the room the bed wasn't made completely and there were crumbs in certain areas in the room. All in all I had a fantastic stay! The rooftop bar is a must see - it really captures the beauty of uptown Charlotte. I also want to make a note of the front desk staff Kendall who was always so pleasant and always made herself available to me which I found comforting. Definitely plan on staying here again :)
Booked a one night stay for my birthday and had an amazing time! The staff was so friendly and helped us out with local recommendations. Room was extremely clean and had updated features. Loved the pool! Our server Sam was awesome and the bartenders were great. Will be back!
Cannot recommend this Marriott property enough. Every single thing about this stay was incredible. The front desk staff was so polite and let us check in early. The valet's were so professional and even gave my mother a red rose on Mother's Day which made her day. The room was prestine - so clean and beautiful! Tanzania in guest services is AMAZING!!!!! She's so nice and such an asset to this property. I cannot wait to return and stay again. Props to David for managing such a wonderful Marriott property!
Amazing experience at the JW in Uptown Charlotte. The staff: well let's just say complete professionals and totally accommodating on every request. Nothing was not able to be accomplished! I felt at home in a hotel for the first time ever. Extended my checkout without any issues and they were happy to make the adjustment. The rooms: clean spacious and the views screamed luxury. Valet: these folks were amazing and I truly couldn't resist leaving a pretty nice tip. This place is managed to ensure service, enjoyment and reduce your stress.
Super friendly check in, room was really nice and CLEAN. Had dinner downstairs, at Dean's. Service was very attentive. Waiter made a joke about how many times he could tell him happy birthday while we were there. Lovely experience overall.