Holiday Inn Express & Suites Charlotte - South End
leonie. anderson
The best hotel Ive ever been privileged enough to stay at. Gorgeous building, and it only got more breathtaking when I walked in. The rooms were of tremendous High quality rooms, and I was offered a high quality service. Also, from the moment I called to inquire about the hotel, I was greeted by a very professional and articulate Jamaican lady. She explained everything in details, in a very comprehensive and plain way. The receptionist at the front desk checked us in before 11 a.m which was not the usual, and I was very appreciative as I had driven at least 3hrs to Charlotte. The room was exquisite, the surroundings were clean, well kept and ideal. The breakfast was fresh and delicious. This was one of my best experience at a hotel. I would definitely recommend this hotel to anyone wanting a quick get away, especially because its directly smack in the middle of Charlotte.
David Zehnder
Checking in to the hotel, I wasn't the only person saying "can you believe this is a Holiday Inn?" It is in a great location with a unique, swanky design. The room was just as nice and updated. The breakfast in the morning is fully stocked and even when they ran out of omelettes that day the breakfast host serving walked to the back and brought out fresh ones to my table. I was thoroughly impressed by the service and appeal of this hotel. I'm still saying to myself "can you believe this is a Holiday Inn?".
Maya Wilkerson
My stay at this hotel was absolutely magnificent! First I must say, you wouldn't believe this is a Holiday Inn. The building itself was exquisite. Very clean with a luxurious atmosphere. I was in town for business when my return flight was cancelled. I was delighted to receive accommodation at the last minute by the manager Ken. He went above and beyond for me as i'm sure he does for all his guest. If there was more people like Ken, this world would definitely be a better place. He was very patient with me despite having a bad day and even offered to order and pay for my dinner ( I'm old school & had no idea how to use "uber eats") Upon checking out the next day, he set me up with transportation back to the airport & even waited with me until my ride showed up. I am very thankful for stumbling across this hidden gem and even more thankful for having the pleasure of meeting Ken. His kind words and professionalism made this stay 5 STAR! Next time I'm in town, this will be my first place to book without a doubt given they aren't sold out. Thanks again Holiday Inn!
The official lithea
Very nice clean hotel. Great location. Dee the manager is great at making sure customers are satisfied. Breakfast was delicious especially the sausage and gravy biscuits. I will definitely go back again!
Brian Chan
Wanted to give an acknowledgment to Ken, who was the front office manager at this location. He provided excellent service and a great hotel experience. I was stranded late at night due to airport issues, he accommodated me and was very professional in providing me with an excellent stay. I was very happy with the experience. As for the hotel, it is beautiful and one of the most elegant Holiday Inn Express I have stayed it. The hotel was clean and the beds were comfortable.