Hilton Charlotte University Place
Total Meeting Space
- 20,000 SQ/FT
Largest Meeting Room
- 6,027 SQ/FT
2nd Largest Room
- 4,817 SQ/FT
Total Guest Rooms
The Hilton Charlotte University Place hotel is the perfect place to host business meetings, special event, or wedding. With over 20,000 sq. ft. of meeting space that overlooks the lake, this Hilton hotel offers a variety of venue space for meetings, events, conferences or weddings.
- Business Center
- Fitness Center
- Complimentary Wired & Wi-Fi
- Restaurant/Bar onsite
- Valet Dry Cleaning
- Valet Parking
My husband and I arrived late after getting into town the next morning after the 1st night of our reservation. Because of our extremely late arrival our reservation had been marked as cancelled. Luckily Chloe and Heather at the front desk were able to reinstate the reservation upon our arrival. Their prompt attention to what I feared was going to be a bad situation was exceptional. We were given keys to a room and invited to partake in breakfast if we cared to. We went upstairs to drop our bags in the room to be greeted with the heavy stench of cigarette smoke in what was supposed to be a non-smoking room. We immediately went downstairs and told Chloe about the smoke smell situation. She was very sympathetic, understanding and apologetic She quickly jumped into action and moved us to a different room. The new room was wonderful. It was clean and smelled great with a view overlooking the boardwalk and beautiful fall foliage outside. The new room was clean beyond the standards that we have come to appreciate from the Hilton brand of hotels. It was very well equipped for our remote executive lifestyle. The staff was amazingly friendly, helpful and courteous. They made us feel like we were part of the family. On Sunday morning we had breakfast in the Fountainview lounge. Our server, Tasha, was very friendly and attentive to our table as well as knowledgeable about the local area. On Sunday night, we enjoyed a nightcap at the hotel bar an hour before last call. Our bartenders skillfully created drinks we loved and provided delightful conversation to pass the evening. The last day of our stay, Monday October 31st, the executive lounge host was very accommodating during breakfast and helped us find a quiet place to work and eat. She also located cream cheese for the bagel I wanted to eat when cream cheese was nowhere to be found in the condiments containers. We were extremely impressed by the hospitality at this location. The service and hospitality that we received reminded us why we choose to stay exclusively at Hilton properties. It feels like going home when we travel.
The event rooms were nice but my room left a lot to be desired. I dont find rusty bathtubs and torn carpeting to be Hilton quality. However the great service from the front desk and the quality of service at the event I attended did make up for it somewhat, but I still cant leave a glowing review due to the condition of my room. The prices are too high for that level of quality.
The Staff was AMAZING! We couldn't of asked for better service!!! Katelyn was super helpful in setting up the contract. Felix showed up and made sure that everything went as planned. We also LOVED Atef! He made sure that we were all taken care of, from dimming the lights to serving the food and beverages! The food was AWESOME! The bartender has a Smile that shined the entire night! We have booked next years party already! Thank you Hilton for hiring a great staff and we look forward to growing this relationship with you!
Always a great stay here. I stay for conventions. Staff handle the load well. Restaurant is good, but I only had buffet breakfast there this time. I love the little pond in the back, but the demolition nearby was a bummer this time, had planned to use the office Depot next door, it was leveled. Lots of food places nearby.
Great view of the lake and boardwalk, with an opportunity once every hour of the night to have a look - because the bed was terrible. The springs could be heard just sitting on the bed. The dining experience was equally terrible. The staff begrudgingly handed over a to-go container of muffins and fruit. Whose fault is it that your executive lounge was closed? Some people just shouldnt be in hospitality. Silver, diamond? Lets call your service, copper. The room was spacious and well furnished.